.app{height:100vh;display:flex;flex-direction:column;overflow:hidden}html,body,#root{height:100%;margin:0}.app-header{background:linear-gradient(135deg,#128c7e,#075e54);color:#fff;padding:20px;box-shadow:0 2px 8px #0000001a}.app-header h1{font-size:24px;font-weight:600;margin-bottom:5px}.app-header p{font-size:14px;opacity:.9}.header-content{display:flex;justify-content:space-between;align-items:center}.btn-logout{padding:8px 20px;background:#fff3;color:#fff;border:1px solid rgba(255,255,255,.3);border-radius:6px;cursor:pointer;font-size:14px;transition:all .2s}.btn-logout:hover{background:#ffffff4d}.app-container{flex:1;display:grid;grid-template-columns:350px 400px 1fr;gap:0;height:calc(100vh - 84px);overflow:hidden}.panel{display:flex;flex-direction:column;background:#fff;border-right:1px solid #e0e0e0;overflow:hidden}.panel{min-height:0}.panel:last-child{border-right:none}.panel-header{padding:20px;border-bottom:1px solid #e0e0e0;background:#fff}.panel-header h2{font-size:18px;font-weight:600;margin-bottom:5px;color:#075e54}.panel-subtitle{font-size:13px;color:#667781;margin-top:8px}.panel-content{flex:1;overflow-y:auto;overflow-x:hidden;min-height:0;-webkit-overflow-scrolling:touch}.search-input{width:100%;padding:10px 15px;border:1px solid #e0e0e0;border-radius:8px;font-size:14px;margin-top:15px;outline:none;transition:border-color .2s}.search-input:focus{border-color:#128c7e}.filtros-atendimentos{margin-top:15px;display:flex;flex-direction:column;gap:10px;position:relative}.barra-busca-filtros{display:flex;gap:10px;align-items:center}.search-input-inline{flex:1;padding:10px 15px;border:1px solid #e0e0e0;border-radius:8px;font-size:14px;outline:none;transition:border-color .2s}.search-input-inline:focus{border-color:#128c7e}.btn-calendario{width:42px;height:42px;border-radius:50%;border:1px solid #e0e0e0;background:#fff;font-size:20px;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:all .2s;flex-shrink:0}.btn-calendario:hover{background:#f5f6f6;border-color:#128c7e}.btn-calendario.active{background:#128c7e;border-color:#128c7e;transform:scale(1.05)}.filtro-aplicado{display:flex;align-items:center;justify-content:space-between;padding:8px 12px;background:#e7f3f1;border-radius:6px;font-size:12px;color:#075e54;border:1px solid #c0ebe3}.filtro-aplicado span{flex:1;font-weight:500}.btn-limpar-filtro{background:transparent;border:none;color:#075e54;font-size:16px;cursor:pointer;padding:0 5px;margin-left:10px;opacity:.7;transition:opacity .2s}.btn-limpar-filtro:hover{opacity:1}.calendario-container{position:absolute;top:100%;left:0;right:0;margin-top:10px;background:#fff;border:1px solid #e0e0e0;border-radius:12px;box-shadow:0 4px 16px #00000026;padding:15px;z-index:100;animation:slideDown .2s ease-out}@keyframes slideDown{0%{opacity:0;transform:translateY(-10px)}to{opacity:1;transform:translateY(0)}}.calendario-header{display:flex;gap:10px;margin-bottom:15px}.calendario-select{flex:1;padding:8px 12px;border:1px solid #e0e0e0;border-radius:8px;font-size:14px;outline:none;background:#fff;cursor:pointer;transition:border-color .2s}.calendario-select:hover,.calendario-select:focus{border-color:#128c7e}.calendario-dias-semana{display:grid;grid-template-columns:repeat(7,1fr);gap:5px;margin-bottom:8px}.calendario-dias-semana>div{text-align:center;font-size:11px;font-weight:600;color:#667781;padding:8px 0}.calendario-grid{display:grid;grid-template-columns:repeat(7,1fr);gap:5px;margin-bottom:15px}.calendario-dia{aspect-ratio:1;display:flex;align-items:center;justify-content:center;font-size:13px;border-radius:8px;cursor:pointer;transition:all .2s;color:#111b21;font-weight:500}.calendario-dia:hover{background:#f5f6f6}.calendario-dia.outro-mes{color:#c5c5c5;cursor:default}.calendario-dia.outro-mes:hover{background:transparent}.calendario-dia.selecionado{background:#128c7e;color:#fff}.calendario-dia.selecionado:hover{background:#0f7a68}.calendario-footer{display:flex;gap:10px;justify-content:flex-end;padding-top:10px;border-top:1px solid #f0f2f5}.btn-calendario-acao{padding:8px 16px;border:1px solid #e0e0e0;border-radius:8px;background:#fff;color:#667781;font-size:13px;font-weight:500;cursor:pointer;transition:all .2s}.btn-calendario-acao:hover{background:#f5f6f6;border-color:#128c7e;color:#128c7e}.btn-calendario-acao.primary{background:#128c7e;color:#fff;border-color:#128c7e}.btn-calendario-acao.primary:hover{background:#0f7a68;border-color:#0f7a68}.list{display:flex;flex-direction:column}.list-item{display:flex;align-items:center;padding:15px 20px;cursor:pointer;border-bottom:1px solid #f0f2f5;transition:background-color .2s}.list-item:hover{background-color:#f5f6f6}.list-item.active{background-color:#e7f3f1;border-left:3px solid #128c7e}.list-item-avatar{width:50px;height:50px;border-radius:50%;background:linear-gradient(135deg,#128c7e,#075e54);display:flex;align-items:center;justify-content:center;color:#fff;font-weight:600;font-size:20px;flex-shrink:0;margin-right:15px}.list-item-content{flex:1;min-width:0}.list-item-title{font-size:16px;font-weight:500;color:#111b21;margin-bottom:4px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.list-item-subtitle{font-size:13px;color:#667781;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.list-item-meta{display:flex;flex-direction:column;align-items:flex-end;gap:5px;margin-left:10px}.badge{background-color:#128c7e;color:#fff;border-radius:12px;padding:3px 8px;font-size:12px;font-weight:500;min-width:24px;text-align:center}.status-badge{padding:4px 10px;border-radius:12px;font-size:11px;font-weight:500;text-transform:uppercase;letter-spacing:.5px}.status-badge.status-F{background-color:#e8f5e9;color:#2e7d32}.status-badge.status-A{background-color:#e3f2fd;color:#1565c0}.status-badge.status-E{background-color:#fff3e0;color:#ef6c00}.status-badge.status-T{background-color:#f3e5f5;color:#7b1fa2}.mensagens-list{overflow:auto;max-height:100%}.panel-content::-webkit-scrollbar,.mensagens-list::-webkit-scrollbar{width:10px}.panel-content::-webkit-scrollbar-thumb,.mensagens-list::-webkit-scrollbar-thumb{background:#00000014;border-radius:6px}.mensagem{background:#fff;border:1px solid #e0e0e0;border-radius:8px;padding:12px 16px;box-shadow:0 1px 2px #0000000d;transition:box-shadow .2s}.mensagem:hover{box-shadow:0 2px 8px #0000001a}.mensagem-content{font-size:14px;line-height:1.5;color:#111b21;margin-bottom:8px;word-wrap:break-word}.mensagem-meta{font-size:11px;color:#667781;display:flex;align-items:center;gap:5px}.mensagens-list{padding:20px;display:flex;flex-direction:column;gap:12px}.mensagem{max-width:70%;margin-left:0}.mensagem.contact{align-self:flex-start;background:#fff;border:1px solid #e6e6e6;border-radius:4px 12px 12px}.mensagem.user{align-self:flex-end;background:#dcf8c6;border:1px solid #cfeec0;border-radius:12px 4px 12px 12px}.mensagem-atendente{font-weight:600;font-size:12px;color:#075e54;margin-bottom:6px}.mensagem-card-titulo{font-weight:600;margin-bottom:6px}.mensagem-card-opcoes{padding-left:18px;margin:0}.media-container{width:100%;max-width:100%}.media-image{display:block;max-width:320px;width:100%;height:auto;border-radius:8px;cursor:pointer;transition:transform .2s}.media-image:hover{transform:scale(1.02)}.media-caption{margin-top:8px;font-size:12px;color:#667781;display:flex;align-items:center;justify-content:space-between;gap:10px}.media-caption span{flex:1;font-style:italic;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.btn-download{display:inline-flex;align-items:center;justify-content:center;width:32px;height:32px;color:#fff;border-radius:50%;text-decoration:none;font-size:16px;transition:all .2s;flex-shrink:0;cursor:pointer}.btn-download:hover{background:#0f7a68;transform:scale(1.1);box-shadow:0 2px 8px #128c7e4d}.audio-player{background:#00000008;border-radius:8px;padding:12px;min-width:280px;max-width:400px}.audio-info{display:flex;align-items:center;gap:10px;margin-bottom:10px}.audio-icon{font-size:24px;flex-shrink:0}.audio-details{flex:1;min-width:0}.audio-name{font-size:13px;font-weight:500;color:#111b21;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.audio-size{font-size:11px;color:#667781;margin-top:2px}.audio-element{width:100%;height:36px;outline:none}.audio-element::-webkit-media-controls-panel{background-color:#ffffff80}.media-video{display:block;max-width:480px;width:100%;height:auto;border-radius:8px;background:#000}.file-download{display:flex;align-items:center;gap:12px;padding:12px 16px;background:#00000008;border:1px solid rgba(0,0,0,.08);border-radius:8px;text-decoration:none;color:inherit;min-width:280px;max-width:400px;transition:all .2s;cursor:pointer}.file-download:hover{background:#0000000d;border-color:#128c7e;transform:translateY(-1px);box-shadow:0 2px 8px #0000001a}.file-icon{font-size:32px;flex-shrink:0}.file-info{flex:1;min-width:0}.file-name{font-size:14px;font-weight:500;color:#111b21;margin-bottom:4px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.file-size{font-size:12px;color:#667781}.download-icon{font-size:20px;flex-shrink:0;color:#128c7e}.mensagem img{display:block;max-width:100%;height:auto;border-radius:8px}.arquivo-download{display:inline-block;padding:8px 12px;background:#128c7e;color:#fff;border-radius:6px;text-decoration:none}.arquivo-download:hover{background:#0f7a68}.mensagem-status{text-transform:capitalize;color:#128c7e}.loading-container{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:40px;gap:15px}.loading-container p{color:#667781;font-size:14px}.empty-message{text-align:center;padding:60px 20px;color:#667781;font-size:14px}.error-message{background-color:#ffebee;color:#c62828;padding:15px 20px;margin:20px;border-radius:8px;font-size:14px;text-align:center}@media(max-width:1200px){.app-container{grid-template-columns:300px 350px 1fr}}@media(max-width:768px){.app-container{grid-template-columns:1fr;grid-template-rows:auto}.panel{min-height:400px}.app-header h1{font-size:20px}}.login-container{height:100vh;display:flex;align-items:center;justify-content:center;background:linear-gradient(135deg,#128c7e,#075e54)}.login-box{background:#fff;padding:40px;border-radius:12px;box-shadow:0 8px 32px #0003;width:100%;max-width:400px}.login-box h1{text-align:center;color:#075e54;margin-bottom:10px}.login-box p{text-align:center;color:#667781;margin-bottom:30px;font-size:14px}.input-group{margin-bottom:20px}.input-group label{display:block;margin-bottom:8px;color:#111b21;font-weight:500;font-size:14px}.input-group input{width:100%;padding:12px 15px;border:1px solid #e0e0e0;border-radius:8px;font-size:14px;outline:none;transition:border-color .2s;box-sizing:border-box}.input-group input:focus{border-color:#128c7e}.login-box button{width:100%;padding:12px;background:#128c7e;color:#fff;border:none;border-radius:8px;font-size:16px;font-weight:500;cursor:pointer;transition:background .2s;margin-top:10px}.login-box button:hover:not(:disabled){background:#0f7a68}.login-box button:disabled{opacity:.6;cursor:not-allowed}.error-message{background-color:#ffebee;color:#c62828;padding:12px;border-radius:6px;font-size:14px;margin-bottom:15px;text-align:center}*{margin:0;padding:0;box-sizing:border-box}body{font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;background-color:#f0f2f5;color:#333}#root{min-height:100vh}::-webkit-scrollbar{width:8px;height:8px}::-webkit-scrollbar-track{background:#f1f1f1}::-webkit-scrollbar-thumb{background:#888;border-radius:4px}::-webkit-scrollbar-thumb:hover{background:#555}@keyframes spin{0%{transform:rotate(0)}to{transform:rotate(360deg)}}.loading{display:inline-block;width:20px;height:20px;border:3px solid #f3f3f3;border-top:3px solid #128c7e;border-radius:50%;animation:spin 1s linear infinite}